If security forces are going to perform more functions, which they should, they need additional training.
Continuous career development enhances organizational development while at the same time ends up being a strong staff retention strategy. Engaged employees are more productive, contribute more to customer satisfaction and are less likely to vote with their feet. They are also more attuned to cultural issues – the keystone of security officer functions – and prone to making the right decision in delicate situations. With the threat of workplace violence, organizations can’t afford not to develop their security departments and frontline security staff.
Continuous knowledge updating of security guard is done through monthly newsletter given to each and every security guards every month.